Account Manager - Commercial Real Estate

About the job

We are looking for a purpose-driven Account Manager who can hit the ground running and is highly motivated to make a positive impact in the commercial real estate industry. This person will manage and grow key commercial relationships in a diverse stakeholder landscape, combining strong commercial instincts with structured account management and a passion for helping our customers win.

As Account Manager at Next Sense, you will:

• Manage some of the most exciting companies of the industry (ING, Vastint, EDGE, Merlin, Schroders, a.o. and/or leading global tech, luxury or food delivery companies);

• Work closely with senior commercial and technical stakeholders (including the CEO and management team);

• Get lots of responsibility and freedom, trusting you take ownership and start adding value from day one.

Key Responsibilities

• Effectively manage and grow a portfolio of key clients. Be the champion of your accounts and represent them and their needs internally, making sure they stay happy and want to expand with us.

• Continuously show our customers the added value we bring and translate this into understandable business cases to trigger expansion opportunities.

• Navigate complex stakeholder environments and decision-making structures.

• Develop negotiation strategies for clients and oversee the negotiation process and contract discussions to secure profitable and sustainable contracts.

• Continuously identify and qualify upsell and expansion opportunities within your portfolio of accounts.

• Identify and document customer needs and pains and use customer feedback to generate ideas about new features or products.

• Act as a trusted commercial partner to clients, balancing relationship and operational work with a focus on sustainable commercial outcomes.

• Contribute to the professionalization and scaling of the commercial organization by initiating process improvements to scale Next Sense.

• Work closely with Marketing and Data & AI teams to ensure brand consistency and market penetration.

About you

• 3–5 years' experience in commercial real estate (asset-related commercial roles, leasing, advisory, proptech, account management, customer success, etc.).

• Strong understanding of multi-stakeholder CRE environment.

• Languages: Dutch (native or fluent), English (fluent), German (professional working proficiency).

• Proven commercial track record (revenue responsibility, deals closed, account growth).

• Tech-savvy and comfortable working with data, tools, AI and digital products.

• Proactive, ambitious, structured, and self-driven.

• Eager to learn and grow in a high-performance and dynamic environment.

• Strong communication and presentation skills, ability to represent Next Sense internally as well as externally.

• Passionate to make a positive contribution to the Commercial Real Estate industry.

Nice-to-Have

• Experience in proptech or tech-enabled environments

• Experience working with enterprise or institutional real estate clients

• Background in scale-up or fast-growing organizations

Compensation & Benefits

• Bonus up to 20% of annual salary, on top of a suitable and competitive salary.

• A one-year contract, with the intention to extend (as this is a permanent position).

• Holiday pay (8% off the gross salary).

• 27 vacation days per calendar year.

• Remote work: opportunity to work abroad several weeks per year.

• Personal development: an individual training budget up to €1.000 yearly and 5 paid 'personal growth' days a year to spend how you see fit.

• Wellbeing: We offer healthy lunches, snacks and drinks at the office. There is a run club and we often have employee organised after-work activities.

• You will receive a company laptop and a monthly allowance of €25 to cover phone costs.

• Travel allowance (based on actual costs / kms).

  Please note that this offer is based on full-time (40 hours) employment.